Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client", "you", or "your") and ZichMedia ("Company", "we", "us", or "our"), a sole proprietorship registered in Pakistan, concerning your access to and use of our TikTok advertising management services.

By engaging our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not use our services.

2. Service Description

ZichMedia provides TikTok advertising management services through the following structure:

• Clients engage us as marketing consultants on a monthly basis
• We create and manage TikTok ad accounts through our business center
• We maintain ownership of the business center and ad accounts
• Clients authorize us to use their business concepts for advertising in the USA
• The advertising business entity remains under our ownership

3. Payment Terms

3.1 Service Fees

• Monthly consultation fee payable in advance
• No setup or initialization fees
• Minimum contract period: One (1) month

3.2 Advertising Spend

• All advertising spend must be paid in advance
• Funds will be added to your ad account within 24 hours of payment confirmation
• No spending limits imposed by us (subject to TikTok's policies)

3.3 Payment Methods

We currently accept:

• Bank transfers
• EasyPaisa
• JazzCash
• Credit/Debit cards (coming soon)

4. Refund Policy

All payments are non-refundable. This includes both monthly service fees and advertising spend. Once funds are added to your ad account, they cannot be withdrawn or refunded, even if unused.

5. Client Responsibilities

As a client, you are responsible for:

• Ensuring all advertising content complies with TikTok's advertising policies
• Providing accurate business information and creative assets
• Maintaining the confidentiality of any account access provided
• Timely payment of all fees and advertising spend
• Any consequences arising from policy violations

6. Compliance and Policy Violations

6.1 TikTok Policy Compliance

All advertising content and business operations must strictly comply with TikTok's advertising policies. Clients are fully responsible for ensuring their content meets these requirements.

6.2 Immediate Termination

We reserve the right to immediately terminate services without refund if:

• Your content violates TikTok's policies
• We discover any misrepresentation of your business
• Your account is suspended due to policy violations
• You engage in fraudulent or illegal activities

7. Account Suspension

In case of account suspension by TikTok:

• If due to client policy violations: Services will be terminated immediately without refund
• If not due to client fault: We will assist in reinstatement or create a new ad account at no additional charge
• We will make reasonable efforts to help resolve issues with TikTok

8. Cancellation

Clients may cancel services at any time with immediate effect. However:

• No refunds will be provided for the current month's fees
• Unused advertising spend is non-refundable
• Access to ad accounts will be terminated upon cancellation

9. Limitations of Liability

ZichMedia provides access to TikTok advertising accounts and consultation services only. We do not guarantee:

• Advertising performance or ROI
• Specific results or outcomes
• Continuous uptime (subject to TikTok's availability)
• Approval of specific ad content by TikTok

Our total liability shall not exceed the amount paid by you in the last month of service.

10. Intellectual Property

By using our services, you grant us a license to use your business information, branding, and creative assets solely for the purpose of running advertising campaigns on your behalf. All intellectual property rights in your content remain with you.

11. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary information shared during the course of this business relationship. This includes but is not limited to business strategies, financial information, and account access credentials.

12. Indemnification

You agree to indemnify and hold harmless ZichMedia from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms
• Your violation of TikTok's policies
• Your advertising content
• Any third-party claims related to your business or products

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Pakistan.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify clients of any material changes via email. Continued use of our services after such modifications constitutes acceptance of the updated Terms.

15. Contact Information

For questions about these Terms, please contact us at:

Email: support@zichmedia.com